TIED IN OR TIED UP? THE CONTRASTING EFFECTS OF SOCIAL TIES ON EMPLOYEE TURNOVER
With Shad Morris
Published in Academy of Management Journal (2026) — Link to article
A key theoretical tension in organizational network research lies in understanding how interpersonal connections shape employee turnover. While extensive workplace networks can reduce turnover by granting access to valuable information and resources, they can also increase it by exposing employees to information overload, leading to cognitive strain and disengagement. Drawing on process theory, we bridge these two previously disconnected mechanisms—information access and information overload—to uncover how they jointly influence turnover. We propose that an intermediate number of instrumental workplace connections maximizes retention, as it balances the benefits of information access with the burdens of overload. Specifically, we theorize that information access exhibits diminishing marginal returns in mitigating turnover as additional connections provide less value, while information overload accelerates as employees struggle to process a growing volume of inputs, resulting in a U-shaped relationship between the size of an employee’s network and turnover. We test these arguments across four studies: two preregistered experiments and two field studies of employees in large organizations. Our findings challenge conventional wisdom that larger networks are universally beneficial, providing insights into how the structure of informal networks drives turnover dynamics.
IN THE NETWORK OF THE CONCLAVE: SOCIAL CONNECTIONS AND THE MAKING OF A POPE
With Giuseppe "Beppe" Soda and Leonardo Rizzo
Published in Social Networks (2025) — Link to article
This study brings a network perspective to papal elections by mapping the relational architecture of the College of Cardinals. Using publicly available data sources, such as official Vatican directories and episcopal consecration records, we assemble a multiplex network that captures cardinals’ co-membership in various collegial bodies of the Vatican and their consecration ties. We then calculate structural metrics to capture three key mechanisms that we suggest have a crucial role in the dynamics of the conclave: status, mediation power, and coalition building. Our descriptive study—publicly released prior to the May 8, 2025 election of Pope Leo XIV—shows that Cardinal Robert F. Prevost, largely ignored by pundits, bookmakers, and AI models, held a uniquely advantageous position in the Vatican network, by virtue of being central in multiple respects. Thus, although being considered an underdog by many, the network perspective suggests that Cardinal Prevost was de facto one of the strongest “papabile.”
MORAL BEACONS: UNDERSTANDING MORAL CHARACTER AND MORAL INFLUENCE
With Erik Helzer, Taya Cohen, Yeonjeong Kim, and Brandy Aven
Published in Journal of Personality (2024) — Link to article
We introduce the concept of moral beacons—individuals who are higher in moral character than their peers and prominent within their social environment—and examine the degree to which moral beacons increase the moral awareness of their peers. Using latent profile analysis (LPA) of data from personality questionnaires and social network surveys completed by graduate business students at two universities (N = 502), individuals classified as moral beacons received more nominations from their peers in end‐of‐class surveys as guides for moral thought and action. Using data from an in‐class exercise conducted in pairs, we find that moral beacons, relative to other students, positively impacted the moral awareness of their exercise counterparts in a discussion of a difficult business case about possible lead poisoning of employees (but did not significantly change their counterparts' moral awareness in a different case). Overall, these results provide promising initial evidence that moral beacons can be distinguished from their peers by both moral character and social prominence and can act as guides for others, at times encouraging greater consideration of the moral aspects of situations and decisions. As these results are the first of their kind, we encourage further replication and investigations of moral beacons and moral influence in other settings.
ORGANIZING FOR MISCONDUCT: A SOCIAL NETWORK LENS ON COLLECTIVE CORPORATE CORRUPTION
With Brandy Aven
Published in Research in Organizational Behavior (2023) — Link to article
Studying corporate misconduct requires understanding how individuals coordinate in illegal activities while maintaining secrecy. Drawing on social network theory and analysis, we develop a systematic framework to explain how social relationships and their structures, as well as individuals’ cognitive perceptions of those structures, affect how individuals engage in collective corporate corruption. We distinguish four levels of analysis—topological, relational, individual, and cognitive—and offer arguments and propositions at each level. Using this framework, we integrate and categorize past research at the intersection of social networks and misconduct. A recurring theme in our analysis is the important role of trust among corrupt organizational members. Finally, we discuss how embracing a network lens to study misconduct can not only address unanswered questions, but also stimulate new areas of research.
BROKERS IN DISGUISE: THE JOINT EFFECT OF ACTUAL BROKERAGE AND SOCIALLY PERCEIVED BROKERAGE ON NETWORK ADVANTAGE
Published in the Administrative Science Quarterly (2022) — Link to article
(Job Market Paper: Winner of "Best Ph.D. Paper Award" for the Behavioral Strategy track at the Strategic Management Society conference in Minneapolis)
Interpersonal networks can be conceptualized not only as actual social structures surrounding individuals but also as cognitive social structures stemming from individuals’ perceptions of those relationships. Yet most research on social networks adopts either a structural or a perceptual perspective. In this article, I blend these two traditions to examine how actual and perceptual brokerage jointly determine innovation performance. I hypothesize that while actual brokerage benefits individuals by exposing them to nonredundant information, socially perceived brokerage—being perceived to bridge groups regardless of one’s actual network configuration—may trigger skepticism of brokers’ motives that could hinder their ability to innovate. Thus I argue that others’ perceptions of a focal actor’s brokerage opportunities constitute a critical contingency underlying network advantage. Using a multimethod approach, including a field study in a global consulting firm and a preregistered experiment, I find that individuals spanning structural holes achieve higher innovation performance when their colleagues perceive them to have closed rather than open networks, and that trust is the underlying mechanism driving this effect. Integrating insights from cognitive social structures into structural holes theory, this study illustrates the importance of considering both structural and perceptual mechanisms in modeling how individuals reap the benefits of brokerage.
THE VALLEY OF TRUST: THE EFFECT OF RELATIONAL STRENGTH ON MONITORING QUALITY
With Brandy Aven and Lily Morse
Published in Organizational Behavior and Human Decision Processes (special issue on "Behavioral Field Evidence on Ethics and Misconduct") (2021) — Link to article; summary of the article here
Effective monitoring of firms by regulatory agencies is essential to maintaining economic sustainability, correcting information asymmetry in markets, and mitigating social and environmental externalities. Yet, monitoring failures often arise where the monitoring agent fails to detect or report infractions by the firms they monitor. Whereas organizational scholars cite weak relationships and a lack of trust between firms and monitors as a key source of monitoring failures, research in organizational deviance contends that increased trust in strong relationships promotes monitoring failures via negligence and collusion. Drawing on these two literatures, we propose that relationship strength exhibits a U-shaped relationship with monitoring quality, as mediated by trust: increasing relationship strength reduces monitoring failures to a certain point, but beyond which it increases monitoring failures. We test our theory with three studies: a field study using longitudinal archival data on financial restatements, a survey of Certified Public Accountants, and an experimental audit simulation.
HARVESTING VALUE FROM BROKERAGE: INDIVIDUAL STRATEGIC ORIENTATION, STRUCTURAL HOLES, AND PERFORMANCE
With Giuseppe "Beppe" Soda and Marco Tortoriello (all authors contributed equally)
Published in the Academy of Management Journal (2018) — Link to article
In this paper we explore the mechanisms underpinning returns to brokerage positions by considering the role of individuals' strategic orientation toward brokering. We conceptualize individuals' strategic orientations in terms of arbitraging versus collaborating behaviors enacted when occupying a brokerage position. Leveraging a novel dataset collected in a global consumer product company, we theorize and find evidence for the fact that arbitraging and collaborating orientations have differential effects on the relationship between brokerage and performance, significantly impacting on individuals' ability to extract value from brokerage. We discuss the implications of these findings for the structural analysis of informal networks in organizations.
INCENTIVES AND TIE EVOLUTION (Title disguised to preserve the peer review process)
With Giuseppe "Beppe" Soda (Bocconi) and Brandy Aven (CMU)
Stage: Minor revisions at SMJ
Abstract removed to preserve the confidentiality of the peer-review process.
A GLITCH IN THE MATRIX: HOW A LOW TOLERANCE FOR AMBIGUITY CAN LEAD TO SUCCESS IN DUAL-REPORTING JOBS VIA SOCIAL NETWORKS
With Giuseppe "Beppe" Soda (Bocconi) and Manuel Gomez-Solorzano (UDD)
Stage: In preparation for submission
We analyze how and why employees’ exposure to organizational formal structures characterized by high ambiguity relates to their workplace informal networks and job performance. Departing from prior research, which generally overlooks the role of individual differences in explaining heterogenous responses to organizational ambiguity, we focus on the need for cognitive closure as key dimension characterizing individuals' tolerance for ambiguity. We examine this question through the revelatory case of the matrix form—one of the quintessential sources of formal ambiguity arising from dual chains of command. We argue that matrix-based employees will exhibit local networks that are more open than do peers in more traditional forms with a single chain of command. Yet this association will only hold true for people with a low tolerance for ambiguity, that is, a high need for cognitive closure. Finally, we also show how such a tolerance for ambiguity is a key boundary condition underlying network advantage in formal settings characterized by high ambiguity, thus shedding light on the important role of dispositions in the interplay between formal and informal structures. Using a combination of field and experimental data, we find support for all predictions.
AT FACE VALUE: A RELATIONAL MECHANISM BEHIND THE BEAUTY PREMIUM AT WORK
With Ekaterina Netchaeva (HEC) and Giuseppe "Beppe" Soda (Bocconi)
Stage: Writing stage
Attractive employees consistently receive higher pay, more promotions, and better performance evaluations, yet the behavioral processes behind these advantages remain unclear. Because these outcomes often depend on how employees engage with and are engaged by colleagues, we investigate whether an overlooked interpersonal mechanism—individuals’ positions in workplace instrumental networks—helps explain the beauty premium. We argue that facial attractiveness creates a social-capital advantage: coworkers are more likely to seek out attractive colleagues for task-related advice, drawing them into more frequent and higher-quality exchanges that broaden access to work-relevant information. These interactions, in turn, increase instrumental network prominence and enhance performance. Using a multimethod design that pairs a preregistered online experiment with complete workplace network data from a multinational organization, we find consistent support for this relational pathway. In the experiment, facial attractiveness causally increases others’ willingness to select attractive targets as advice partners, thereby increasing their centrality, and to provide them with richer assistance. The field study shows that facially attractive employees are sought out more often for task advice and consequently occupy more prominent positions in instrumental networks, which are associated with better performance outcomes. Together, these findings identify a concrete interpersonal mechanism through which physical appearance generates social capital and shapes career outcomes.